Friday, January 27, 2012

People Search not working

Problem: Created Search service application and configured Content Sources for crawl. Started the Full crawl and it was completed. Created Enterprise search site and able to see the search results, but when I searched for People search they were no results

Resolution:
Here are some of the steps to verify,

Check if User profile Service and User Profile Synchronization Service  is up and running (Navigate to Central Administration, go to System Settings > Manage Services on Server)

Does the default content access account has read permissions to the web application (Navigate to Central Administration, go to Application Management > Manage Web Application and click on your web application to select it. In the Ribbon, click on User Policy)


Check if you have “SPS3://” protocol is in the Content Sources URL list (Navigate to Central Administration, go to Application Management > Manage Service Application and click on Search Service Application. Go to Crawling > Content Sources and click on Content Sources)

Verify if the default Content Source account has “Retrieve People Data for Search Crawlers” . (Navigate to Central Administration, go to Application Management > Manage Service Application and click on User profile Service. In the Ribbon, click on Administrators)

If you need to make changes to any of the above, please run a Full crawl

People Search is working now.

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